REFUND POLICY
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1. If a student’s visa application is rejected (The original letter of visa rejection needs to be sent to the college) 100% of tuition, accommodation and Overseas Student Health Cover fees will be refunded. There will be no refund on enrolment fee, accommodation arrangement fee and airport pickup service fee.
2. If a student cancels a course more than 28 days before the course commencement 80% of tuition fee will be refunded. There will be no refund on enrolment fee, accommodation arrangement fee and airport pickup service fee.
3. If a student cancels a course 28 days or less before the course commences 50% of tuition fees for 1-24 weeks and 100% for the remainder will be refunded. There will be no refund on enrolment fee, accommodation arrangement fee and airport pickup service fee.
4. If a student cancels a course on or after course commencement there will be no refund.
5. If a student breaches their visa conditions resulting in their studies being cancelled there will be no refund.
6. If Australia Onsung International College cancels the course 100% of course money will be refunded. (course fee, accommodation fee, Overseas Student Health Cover fees, enrolment fee, accommodation arrangement fee and airport pickup service fee)
7. Australia Onsung International College is not responsible for the agency fee you paid to the education agency.
8. To request for a refund you will need to complete the refund application form and it will be processed in 4 weeks from the day of application.
9. Australia Onsung International College’s complaints and appeal process does not remove the right of the student to take action under Australia’s consumer protection laws.